Privacy Policy – How binggoph Handles Your Personal Data

1Who We Are

binggoph is an online entertainment platform available at binggoph.app, serving members in the Philippines with casino games, sports betting, Sabong, Bingo, Tongits, and associated services. For the purpose of this Privacy Policy, binggoph is the data controller — the entity that determines why and how your personal data is processed.

This Privacy Policy applies to all data processing activities carried out by binggoph in connection with account registration, platform usage, payment transactions, promotional activities, customer support, and compliance obligations. It applies to data collected from members, from individuals who contact binggoph without registering an account, and from visitors to the binggoph website.

The data controller can be contacted at support@binggoph.app. All data-related enquiries, access requests, and complaints should be directed to this address.

2What Data We Collect

The categories of personal data binggoph collects depend on how you interact with the platform. The table below summarises the main data types collected during normal account use.

binggoph does not collect sensitive personal information — such as health data, religious beliefs, or political affiliation — unless such collection is specifically required by applicable law or directly relevant to a responsible gaming determination, and only with your knowledge.

3How We Collect Data

binggoph collects personal data through three main channels: directly from you, automatically through platform technology, and in some cases from third-party service providers involved in verification or payment processing.

Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact support, claim a promotion, configure responsible gaming settings, or otherwise interact with the platform in a way that requires you to submit information.

Automatically — when you visit or use the binggoph website, certain technical data is collected automatically. This includes your IP address, browser and device information, pages visited, session duration, and interactions with the interface. This data is collected using cookies, server logs, and similar tracking technologies. See Section 9 for details on cookies.

From third parties — binggoph may receive data from payment processors to confirm transaction completion or flag disputes, from identity verification service providers to support the account verification process, and from fraud prevention and anti-money laundering screening services required under compliance obligations. Data received from third parties is handled under the same protections as data collected directly.

4Why We Use Your Data

The personal data binggoph holds is used only for the following specific purposes. Each purpose is tied to a legal basis described in Section 5.

• Account creation and management — to set up, maintain, and secure your binggoph account, including verifying your identity and age before and after registration.
• Payment processing — to receive deposits from and send withdrawals to your verified own-name Philippine payment channel, and to maintain an accurate transaction record.
• Platform delivery — to provide access to casino games, sports betting, Sabong, Bingo, Tongits, and all other services available on binggoph.
• Regulatory compliance — to meet identity verification, anti-money laundering (AML), and know-your-customer (KYC) obligations under applicable Philippine regulations.
• Responsible gaming — to monitor gaming activity for patterns associated with problem gambling, enforce deposit limits and self-exclusion periods, and provide responsible gaming communications.
• Promotions and communications — to administer bonus offers, send transactional communications (account notifications, payment confirmations), and where you have opted in, send promotional updates about binggoph offers.
• Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, multiple account abuse, and other security threats to the platform.
• Customer support — to respond to enquiries, resolve complaints, and maintain a record of support interactions.
• Platform improvement — to analyse aggregated usage patterns (in anonymised or pseudonymised form) to understand how members use the platform and identify areas for improvement.

binggoph does not use your personal data for automated decision-making that produces significant legal effects without human review. Where automated tools are used in fraud screening or responsible gaming monitoring, decisions resulting in account restriction are subject to review by binggoph staff before being finalised.

5Legal Basis for Processing

Under Philippine data protection law, binggoph must have a lawful basis for processing personal data. The lawful basis used for each processing activity is summarised here.

Where binggoph relies on consent as a lawful basis — specifically for promotional marketing communications — you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

6Who We Share Data With

binggoph does not sell your personal data to any third party. Data is shared only where it is necessary to provide the services you use, to meet legal obligations, or to protect the security of the platform. The categories of third parties with whom data may be shared are described below.

All third-party service providers that process binggoph member data are subject to data processing agreements that require them to handle your information in a manner consistent with this Privacy Policy and applicable law. binggoph does not permit service providers to use your data for their own commercial purposes.

7How Long We Keep Data

binggoph retains personal data for as long as it is needed to fulfil the purposes described in this Privacy Policy, subject to any longer retention period required by applicable law.

After the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where data has been anonymised, it may be retained for longer periods for statistical or analytical purposes without further restriction, as it no longer constitutes personal data under applicable law.

8How We Protect Your Data

binggoph implements reasonable and appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures are reviewed and updated on an ongoing basis to address evolving security risks.

• Encrypted data transmission using HTTPS/TLS across the entire binggoph platform
• Access controls limiting staff access to personal data on a need-to-know basis
• Secure storage of identity documents and sensitive financial data with access logging
• Regular security assessments and monitoring of platform systems
• Contractual data security requirements imposed on all third-party service providers
• Multi-factor authentication available for member accounts (strongly recommended)

No security system is completely impenetrable, and binggoph cannot guarantee that data will never be accessed in an unauthorised manner under all circumstances. If a personal data breach occurs that is likely to affect your rights and freedoms, binggoph will notify affected members in accordance with its obligations under the Data Privacy Act of 2012 and will report the breach to the National Privacy Commission of the Philippines as required.

9Cookies and Tracking

binggoph uses cookies and similar technologies to make the platform function correctly, to remember your session between pages, and to collect technical analytics data. A cookie is a small text file placed on your device by a website. The cookies used on binggoph fall into the following categories.

binggoph does not use third-party advertising cookies or behavioural tracking cookies that share your data with advertising networks. You can manage or delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies will prevent you from logging into your binggoph account.

10Your Data Rights

As a data subject under the Data Privacy Act of 2012, you have a number of rights in relation to the personal data binggoph holds about you. These rights are summarised below. To exercise any of them, contact support@binggoph.app with your request and sufficient identification to verify your account ownership.

binggoph will respond to verified data rights requests within 30 calendar days. Where a request is complex or there are a large number of requests, this period may be extended by a further 30 days, with written notice given before the original deadline expires.

11Data and Minors

The binggoph platform is strictly for adults aged 18 and above. binggoph does not knowingly collect or process personal data of any person under the age of 18. If binggoph becomes aware that personal data of a minor has been collected — for example, through a fraudulent age declaration at registration — the account will be immediately closed and the data deleted as soon as practicable, subject to any legally mandated retention obligations arising from the detection of the underage registration.

If you are a parent or guardian and believe that a minor has registered on binggoph, please contact support@binggoph.app immediately with details of the account so that it can be investigated and closed.

12Changes to This Policy

binggoph may update this Privacy Policy from time to time to reflect changes in the services offered, updates to applicable law, or improvements to data handling practices. The "Last updated" date at the top of this page indicates the most recent revision.

Where a change to this Policy materially affects how your personal data is processed — particularly where it changes the purposes for which data is used or the categories of third parties it is shared with — binggoph will notify active members via their registered email address before the changes take effect. Continued use of the binggoph platform after the updated Policy takes effect constitutes acceptance of the changes.

If a proposed change is not acceptable to you, you may close your account before the change takes effect. To do this, contact support at support@binggoph.app.

13Contact and Data Requests

All data-related enquiries, access requests, rectification requests, deletion requests, objection notices, and complaints should be directed to binggoph at support@binggoph.app. Please include your registered name, account email address, and a clear description of your request so that it can be handled efficiently.

binggoph acknowledges data rights requests within five business days and provides a full response within 30 calendar days as described in Section 10. If your request is urgent — for example, if you believe your account has been compromised — indicate this clearly in your initial message so that it can be prioritised.

If you are not satisfied with binggoph's response to a data rights request or complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines.